At The Vital Stride, we prioritize fast and efficient shipping to ensure your order reaches you as quickly as possible. Below are the details of our shipping and delivery process:

Processing Times

  • Orders are processed within 1–2 business days.
  • The cut-off time for same-day processing is 6:00 PM. Orders placed after this time will be processed on the following business day.

Shipping Times & Costs

  • Orders typically arrive within 4–7 business days on average.
  • Free Shipping is available for orders over $200.
  • For orders under $200, a flat shipping fee of $15 applies.
  • Shipping is currently available only within the United States. We do not offer international shipping at this time.

Freight Shipping

  • Many of our items are shipped through third-party freight carriers (large trucks).
  • For freight shipments, you will be contacted to schedule a curbside delivery. Please ensure the phone number provided at checkout is accurate to facilitate scheduling.

Order Confirmation

  • Once your order is placed, you will receive a confirmation email verifying that your order was successfully received and your payment method approved.
  • Your card will only be charged when your item ships, unless the item is back-ordered, in which case the charge may be applied to reserve your product.

At The Vital Stride, we process your order as soon as it’s received, ensuring a smooth and timely delivery experience. If you have any questions, please don’t hesitate to contact us at support@thevitalstride.com.