Welcome to The Vital Stride
Your Journey, Our Mission
Premium basketball, pickleball, and pitching machine gear built to last — backed by real support, fast free shipping, and 30-day returns.
- In-Ground Basketball Goals
- Pickleball Nets & Post Systems
- Pitching Machines & Accessories
- Built Tough, Backed by Real Support
- Fast, Free Standard Shipping on All Orders to the Contiguous USA
- Gear for Every Athlete
Brands We Offer
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Your Journey, Our Mission
At The Vital Stride, we are dedicated to offering our customers a wide selection of premium recreational products.
Our mission is to provide top-notch gear and exceptional support, ensuring you have everything you need for your next adventure.
Contact UsFrequently Asked Questions
We currently ship to addresses within the contiguous United States (the 48 contiguous states and Washington D.C.). We're unable to ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.
Yes. All orders shipped within the contiguous United States receive free standard shipping, with no hidden fees.
Processing Time: 1-2 business days. Transit Time: 3-5 business days. Total Delivery Time: 4-7 business days from the date your order is placed. Some large items ship via freight carrier and may take a bit longer due to special handling. See our Shipping Policy for details.
Yes. We accept returns within 30 days of delivery for items that are unused, undamaged, and in their original packaging. A 25% restocking fee applies to change-of-mind returns, and return shipping is the customer's responsibility. See our Return and Refund Policy for details.
It depends on the reason. If your item is defective, damaged, or incorrect, The Vital Stride covers return shipping at no cost to you. For change-of-mind returns, return shipping is the customer's responsibility and a 25% restocking fee applies.
Contact us within 7 days of delivery at support@thevitalstride.com with your order number and photos or videos of the issue. We'll offer a replacement or a full refund with no restocking fee, and we'll cover return shipping.
Yes, orders can be cancelled within 1 hour of placement at no charge, provided the order has not already entered the fulfillment process. If your order has already shipped, it can't be cancelled, but you can return it under our Return and Refund Policy. Contact us at support@thevitalstride.com or +1-502-469-1135 to request a cancellation.
We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal. See our Payment Options page for details.
You will receive a tracking number by email once your order ships. You can also use our Track Your Order page to check the status of your shipment.
You can reach us by email at support@thevitalstride.com or by phone at +1-502-469-1135. Our team is available Monday to Friday, 9:00 AM to 6:00 PM EST, and we aim to respond within one business day.
