Terms of service

Effective Date: September 26, 2026

1. Introduction

Welcome to The Vital Stride, operated by NJ ECOM LLC ("Company," "we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website located at thevitalstride.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation. To access certain features of the Services, you may be required to create an account. You agree to provide true, accurate, current, and complete information, and to keep it updated.

3.2 Account Responsibilities. You are responsible for maintaining the confidentiality of your account credentials, all activities under your account, and notifying us immediately of any unauthorized use.

4. Orders and Payment

4.1 Product Availability. All products listed on the Website are subject to availability. We reserve the right to limit quantities of any products or services offered.

4.2 Pricing. Prices are subject to change without notice. All applicable fees, taxes, and shipping costs (if any) will be clearly displayed at checkout before purchase.

4.3 Payment Terms. Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Shop Pay. Payments are processed securely through Shopify Payments. You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, errors in description or pricing, or suspected fraudulent or unauthorized transactions.

4.5 Backorders. If an item is backordered, we will notify you with an estimated availability date. You may choose to wait for the item or cancel the order for a full refund.

5. Shipping and Delivery

Please refer to our Shipping Policy for information on our shipping practices. Orders ship directly from the manufacturer or its authorized distributor. If an item is lost in transit or arrives damaged, we will provide a replacement or refund as described in our Shipping Policy and Return and Refund Policy.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property Rights

7.1 Ownership. All content on the Website, including text, graphics, logos, images, and software, is the property of NJ ECOM LLC or its content suppliers and is protected by intellectual property laws.

7.2 Limited License. We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission, and not to use any meta tags or hidden text using our name or trademarks without our consent.

8. User Content

8.1 Submissions. If you submit or post any content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content.

8.2 Prohibited Content. You agree not to submit any User Content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy, or that infringes on any intellectual property or other proprietary rights of any party.

9. Prohibited Activities

You agree not to use the Services for any illegal purpose or in violation of any applicable law; interfere with or disrupt the Services or connected servers or networks; or attempt to gain unauthorized access to any portion of the Services or related systems.

10. Disclaimers and Warranties

10.1 "AS IS" Basis. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Services.

10.2 No Warranty. We do not warrant that the Services will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that results obtained from use of the Services will be accurate or reliable.

10.3 Product Warranties. Products are covered by the manufacturer's warranty according to the manufacturer's terms. See our Warranty page for full details.

11. Limitation of Liability

In no event shall The Vital Stride, NJ ECOM LLC, or its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Services, unauthorized access to or use of our servers or any personal information stored therein, or any interruption or cessation of transmission to or from the Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless The Vital Stride, NJ ECOM LLC, and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of and access to the Services, your violation of these Terms, or your violation of any third-party right, including intellectual property or privacy rights.

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

14. Governing Law and Venue

These Terms shall be governed and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the State of Michigan, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically.

16. Miscellaneous

16.1 Severability. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in effect. 16.2 Entire Agreement. These Terms constitute the entire agreement between us regarding our Services and supersede any prior agreements. 16.3 Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Contact Information

If you have any questions about these Terms, please contact us:

Legal Entity Name: NJ ECOM LLC, d/b/a The Vital Stride

Address: 4403 Tosi Circle, Stevensville, MI 49127, United States

Email: support@thevitalstride.com

Phone: +1-502-469-1135